New Online Support Portal Now Live for Norwegian Subsea MRU Users

Norwegian Subsea has launched a dedicated support portal to better serve equipment manufacturers and end users of our MRUs. The new site – support.norwegian-subsea.no – is now live and provides streamlined access to e.g., API and technical documentation, setup guides, firmware updates, and product drawings.

Designed to support marine equipment manufacturers, engineers, integrators, and operators, the support portal ensures users can maximise the performance and reliability of Norwegian Subsea MRUs across applications including wave radar, helideck monitoring, and multibeam sonar operations.

The portal reflects Norwegian Subsea’s ongoing commitment to user independence and system transparency. Users will find it easier than ever to access sensor documentation and integration notes specific to their hardware configuration. An MRU configurator helps with system setup, while a firmware section allows customers to ensure their devices are always up to date with the latest features and improvements.

“We’ve created our support site to make it easier for people to get the most from our technology, whether they are installing a new MRU or have been using one in the field for years,” said Fredrik Dukan, CEO of Norwegian Subsea. “Our products are designed to be robust and calibration-free, but we know that accessible, clear support resources are essential to keep systems running smoothly, especially in critical offshore operations.”

The support portal complements Norwegian Subsea’s philosophy of creating motion sensors that are not only accurate and reliable, but also simple to integrate and maintain. By removing the need for routine recalibration and offering consistent performance in real-world conditions, Norwegian Subsea MRUs are a trusted tool for professionals working in dynamic marine environments.